Return Policy for Subconscious Cannabis

Effective Date: August 8, 2025

At Subconscious Cannabis, an online faith-based medical cannabis collective in Los Angeles, we’re dedicated to providing high-quality, lab-tested cannabis products to support your healing and spiritual journey. Our community has grown through trust and word-of-mouth, and we’re committed to delivering the best medical cannabis—flower, edibles, vapes, tinctures, and more—with compassion and integrity. We stand behind the quality of our products and offer a Worry-Free Promise to ensure you’re cared for if something isn’t right.

Our Worry-Free Promise

If you receive a damaged or defective product, don’t worry! Contact us, and we’ll make it right with a replacement or store gift card. Your wellness is our priority, and we’re here to support you with heart and care.

Return Policy Details

We offer a 30-day return policy for damaged or defective items, meaning you have 30 days from delivery to request a return or exchange.

Eligibility

Returns are only accepted for products that are damaged or defective upon delivery. To qualify:

The item must be in its original packaging, per California health and safety regulations.
You must provide proof of purchase (order confirmation emailed to you or in your account).
You must have a valid medical cannabis recommendation, as required for all purchases.

How to Start a Return

Contact us at support@subconsciouscannabis.com within 30 days of delivery.
Share your order number, a description of the damage or defect, and photos of the product and packaging.
If approved, we’ll provide a prepaid shipping label or arrange a pickup in Los Angeles. Securely package the item with your order confirmation.
We’ll inspect the return to confirm it meets our policy.

Note: Items sent back without prior approval will not be accepted.

Damages and Defects

Inspect your order upon delivery and contact us immediately at support@subconsciouscannabis.com if the item is damaged, defective, or incorrect. We’ll evaluate the issue and offer a replacement, store gift card, or refund, based on your preference.

Non-Returnable Items

Per California cannabis regulations, we cannot accept returns for:

Products that are not damaged or defective (e.g., returns due to personal preference).
Opened or used products.
Clearance or bulk items.
Gift cards.

Exchanges

If your product is damaged or defective, we’ll send a replacement of equal value upon approval of your return. If you prefer a different item, we’ll issue a gift card for the cost difference.

Refunds

Once we receive and inspect your return, we’ll notify you if it’s approved. Approved refunds are issued to your original payment method within 5–7 business days. Note that it may take additional time for your bank or credit card company to process the refund.

Late or Missing Refunds:

Check your bank or credit card account for the refund.
If it’s been over 14 days and you don’t see it, contact your bank or card provider, as processing times vary.
Still no refund? Reach out to us at support@subconsciouscannabis.com, and we’ll resolve it.

Our Commitment

Medical Patients: We’re dedicated to supporting your medical cannabis needs. If a product arrives damaged or defective, we’ll work with you to find a solution that supports your healing.
Faith-Based Values: Guided by compassion and faith, we treat every patient like family, ensuring you feel valued and heard.
Regulatory Compliance: All returns and purchases comply with California cannabis regulations.

Contact Us

Have questions or need help? We’re here for you:

Email: support@subconsciouscannabis.com
Website: subconsciouscannabis.com
Hours: Monday–Saturday, 10 AM–9 PM (We Rest and Praise God on Sunday)

Thank you for choosing Subconscious Cannabis. We’re honored to support your wellness journey with quality, care, and faith.

Disclaimer: This policy may change without notice. Check our website for updates. Stay informed about Los Angeles and California cannabis regulations, as they may evolve.